Key Definitions #

General Data Protection Terms

Term Definition
Personal Data/Information Any information relating to an identified or identifiable natural person
Processing Any operation performed on personal data (collection, storage, use, etc.)
Controller The entity that determines the purposes and means of processing personal data
Processor An entity that processes personal data on behalf of a controller
Special Category Data Sensitive personal data requiring enhanced protection (e.g., financial information, health data)
Data Subject/Consumer The individual to whom personal data relates

Cashira-Specific Terms

Term Definition
Financial Data Account balances, transaction history, and other banking information accessed via read-only connections
Calendar Data Events, schedules, and availability information from integrated calendar services
AI Insights Personalized budgeting recommendations and financial planning suggestions generated by our algorithms
Smart Alerts Automated notifications about unusual spending, budget limits, or financial opportunities
Read-Only Access Our technical inability to move money or initiate financial transactions on your behalf

What We Collect #

Data Categories & Sources

Data Category Examples Source Required/Optional
Account Information Name, email, password, preferences Direct from user Required
Financial Data Account balances, transactions, holdings Bank/credit card APIs Required
Calendar Data Events, schedules, meeting details Calendar service APIs Optional
Device Information IP address, browser type, device ID Automated collection Required
Usage Data Feature usage, session duration, clicks Automated collection Required
Support Communications Chat logs, emails, feedback Direct from user Optional

Special Category Data

We do not intentionally collect special category data as defined by GDPR (e.g., health, biometric, genetic data). However, financial information may be considered sensitive personal information under various regulations and is protected accordingly.

How We Use Data #

Processing Purposes & Legal Bases

Processing Purpose Data Categories Used GDPR Legal Basis Other Jurisdictions
Account Creation & Management Account Information Contract Performance Service Provision
Financial Insights & Budgeting Financial Data, Calendar Data Legitimate Interests Business Operations
AI-Powered Recommendations Financial Data, Usage Data Consent (where required) Service Improvement
Security & Fraud Prevention Device Information, Financial Data Legitimate Interests Security Purposes
Customer Support Account Information, Support Communications Contract Performance Customer Service
Service Improvement Usage Data, Device Information Legitimate Interests Analytics
Marketing Communications Account Information, Usage Data Consent Marketing (with opt-out)

Data Retention & Deletion #

Retention Schedule

Data Category Retention Period Deletion Process
Account Information While account active + 30 days Permanent deletion from all systems
Financial Data While account active + 30 days Secure erasure from databases and backups
Calendar Data While account active + 7 days Removal from all storage systems
Support Communications 3 years from resolution Secure deletion after retention period
Usage Analytics 26 months Automatic deletion after retention period
System Logs 90 days Automatic rotation and deletion

Deletion Workflow

When you request account deletion or exercise your right to erasure:

  1. Immediate deactivation of your account
  2. Removal of personal data from active databases within 24 hours
  3. Queueing of deletion from backup systems (processed within 30 days)
  4. Confirmation email sent upon completion

Exceptions

We may retain certain data when required by law, such as:

  • Financial records for regulatory compliance (7 years)
  • Information related to ongoing legal disputes
  • Fraud prevention data where retention is necessary

International Data Transfers #

Transfer Mechanisms & Safeguards

Global Operations

Cashira operates globally with data processing activities in multiple jurisdictions. We ensure appropriate safeguards for international data transfers through:

Transfer Mechanism Applicable Regions Implementation
EU Standard Contractual Clauses (SCCs) EU/EEA to third countries Implemented with all non-EEA processors
UK International Data Transfer Agreement UK to third countries UK Addendum to EU SCCs
Adequacy Decisions EU/EEA to adequate countries Leveraged where applicable
Supplementary Measures All transfers requiring enhancement Encryption, access controls, audits

Data Storage Locations

Primary data processing occurs in the United States and European Union. We select storage locations based on:

  • Performance requirements for our global user base
  • Data protection regulations in the storage jurisdiction
  • Security and redundancy capabilities

Your Rights & How to Exercise Them #

Global Rights Overview

Regardless of your location, we provide accessible mechanisms to exercise control over your personal data:

Right Description How to Exercise
Access Obtain a copy of your personal data Account settings or request to privacy@cashira.app
Correction Rectify inaccurate or incomplete data Edit profile or contact support
Deletion Request erasure of your data Account deletion option or email request
Restriction Limit processing of your data Contact privacy@cashira.app
Portability Receive your data in a machine-readable format Export feature or request to privacy@cashira.app
Objection Object to certain processing activities Opt-out mechanisms or contact privacy@cashira.app
Withdraw Consent Revoke previously given consent Privacy settings or contact privacy@cashira.app

AI & Automated Decision-Making Transparency #

How We Use AI Responsibly

Cashira uses artificial intelligence to provide personalized budgeting insights and financial planning suggestions. We are committed to transparent and ethical AI practices.

AI Applications

AI Function Purpose Data Used
Spending Categorization Automatically categorize transactions Transaction descriptions, amounts, merchant data
Budget Recommendations Suggest personalized budget limits Historical spending, income patterns, financial goals
Anomaly Detection Identify unusual spending patterns Transaction history, spending averages
Calendar Integration Suggest optimal meeting times based on financial calendar Event data, financial deadlines, user preferences

Security Measures #

Our Security Posture

We implement comprehensive security measures to protect your financial and personal data, following industry best practices and "bank-level" security standards where appropriate.

Technical Safeguards

Security Area Implementation
Encryption AES-256 encryption for data at rest; TLS 1.2+ for data in transit
Access Controls Role-based access, principle of least privilege, multi-factor authentication
Network Security Firewalls, intrusion detection/prevention, DDoS protection
Application Security Secure SDLC, code reviews, vulnerability scanning, penetration testing

Contact Us / DPO #

How to Reach Our Privacy Team

General Privacy Inquiries

For questions about this policy or our privacy practices: